Cueing Systems | Timing Systems | Traffic Light Systems | Audio Products | Work Lights
Interspace Industries

Welcome to Interspace Industries

Hive Industies operates a fair policy of accepting returns provided the goods and their packaging are received back by us within 7 days in accordance with the following guidelines:-

  1. Please advise us by email to This email address is being protected from spambots. You need JavaScript enabled to view it. within 7 days of delivery that you wish to make a return and quote your order number.
  2. We will send you details of your returns number and the correct address to use.
  3. Ensure the packaging and goods are returned to us in "as new" condition. Damaged or used goods cannot be refunded.
  4. When the goods are received your credit card will be credited with the cost of the item returned, minus the outward postage.
  5. Should you choose to exchange your item, you will not be reimbursed for the original shipping costs. You will also be charged shipping for the replacement item.
  6. Goods described as available by special order only may not be returnable or subject to a restocking fee.

GIFTS: Provided we are notified by email at the time the order is placed that the order is a gift for a specified date we will accept returned orders up to 7 days after the specified date.

Undeliverable Items

If an item can not be delivered it will be held at your local sorting office. Items are not held indefinitely and will eventually be returned to us. You will be charged further shipping should you wish for the items to be re-dispatched. We attempt to contact all customers whose items are returned to us.

If you choose not to have the item re-sent the original amount charged for shipping will not be refunded.

Order processing

The Website enters into a contract with you only when we send you an e-mail confirming despatch of your product and accepting your order. Such contract will be deemed to have been concluded in the United Kingdom & will be subject to the interpretation and enforcement of UK Law under the jurisdiction of the English Courts. Whilst your card may be debited before the contract is formed, a full refund will be made immediately if your order is not accepted

Returns Policy

NOTIFICATION OF FAULT
In the first instance please contact your Regional Distributor either by phone, fax or email to report the fault and discuss the solutions available. Initially, telephone support or replacement parts sending out may be all that is needed. If this does not cure the fault and goods have to be returned for repair, a returns number MUST be obtained in order for the goods to be returned.

RETURNS PROCEDURE
Contact your Regional Distributor either by phone, fax or email and you will be issued with a returns number. Please ensure that the returns number is clearly marked on the outside of the packaging. It is the customer's responsibility to ensure that returned goods are suitably packaged, with 'proof of delivery'. The product will first be examined to ascertain the problem and in the event the customer is liable for repair charges, an estimate will be given before any repairs are carried out. We will endeavour to effect any repairs and return the item as quickly as possible.

Remittance Terms

Payment is required at time of purchase.

A question we are asked from time to time...

...what do you do?

If you are involved with presenting information you want others to understand, then you will find the products we manufacture here at Interspace Industries (i2) are designed with you in mind.

We have been providing technological assistance and equipment to the presentation industry for over 25 years and have designed specific products to help the presenter and the technical crew make their presentations seamless, controlled and successful.

Cueing systems are remotely controlled devices for technicians and presenters, in the old days it was to run 35mm slides (full Multimedia as it was!) and maybe a Video off Betacam. These days they usually control the computer directly using software such as PowerPoint, KeyNote and Impress. These cueing systems are sometimes referred to as Clickers, such as (Remote) PowerPoint Clickers. We have also heard the remote handset called a Pickle and actuator.

Sometimes the presenters have such tight time constraints that they need a timer or clock so they can keep to time. Have a look at our range of Timing and Traffic light type systems for full featured or simple meeting control.

Plugging a computer into the sound system in an event can create buzzing - our PC Bal Box can get rid of this. With the New USB Bal Box we maintain the quality of the sound where pre-emphasis has been applied on the headphones out on some computers for proprietary headphones. Our Sound interface AiO will allow you to play out and record in at the same time over USB. No Drivers required (HID compliant).

Our new SpotOn product is all about a video laser pointer - a pointer that can be seen no matter where or how many screens the image is on.

These are just a few of our products, please browse our website for the full range, and if you have any questions, we will be happy to help you.

  • "Like all i2 products the AiO is simple to use and does exactlyh what it says on the tin, I think this box should be in every engineer's tool box"

    Mark Boden, Director, Dimenson Audio

  • "Having used the MasterCue series of cue control systems over recent years, we have been assured of completely reliable cue control for all of our events. The presenters are comfortable with the look and feel of the system and find it very reassuring to work with."

    Paul Gilley, Onyx Presentations

  • "Thank you once again for providing such an amazing service!"

    Joey,  TedxTaipei.com - 17th Sept

  • "It has been a pleasure doing business with you, thank you".

    Eleanor, 10th October

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