Troubleshooting Guides PCBalBox Guide PCBalBox TS Guide After many years service the only fault that has developed with these units is that we find the minjack input lead breaks down due to wear and tear. 1. Check the minijack input lead and replace if required Return Merchandise Authorisation FormWe regret that if you have followed this troubleshooting guide and been advised that the unit is unserviceable that we will need you to return the unit to us.Please ensure that you have completed the troubleshooting guide and indicated (by ticking the checkboxes) at which step the unit failed. Then please fill in the details below and click the submit button.PLEASE DO NOT RETURN THE UNIT TO US UNTIL WE HAVE CONTACTED YOU.When we have recieved your RMA submission we will advise you where and how to send the unit to us. Full Name(*) Please enter your full name Email(*) Please check your email address and correct any errors Contact Tel. No.(*) Invalid Input Company Invalid Input Vendor(*) Please SelectHive Industries LtdInterspace Industries LLCVisual Contact Pte LtdLeon AudioDataVisual Marketing Inc.Publitec GmbHAG MultivisionVisual EliptixStage Electrics BristolMichael Andrews Audio Visual ServicesThe Gear Clinic Please choose the vendor where the original unit was purchased. If you are not sure please select Hive Industries Ltd. Serial No:(*) Invalid Input Date of Purchase(*) Please select the date when you purchased the unit - if you don't have a record please use your best guess!